People Spotlight: Robin, Our Tampa GM On Why PicoWay® Makes All The Difference (And Other Fun Facts)

Not only do we have the best tech in the industry, but we have the best people. We’re excited to show them off here on the blog — asking them a few questions about themselves and their work.

First up? Robin DeGrave, the General Manager of Invisible Ink Tattoo Removers in Tampa. Robin’s energy and enthusiasm for what she does is contagious. We hope you like reading about her as much as we liked asking!

Robin’s all smiles about her Q&A!
Q: What’s your job really like?

I’m a therapist. I’m a friend. I’m a caretaker. Truthfully! I listen to clients. They cry. I cry! I’m a good ear for them to talk.

And I’m in it for the long-haul. People are purchasing packages with us, and it takes a year or more for removal so we become family.

They’re changing their life, coming in seeing us. It’s a happy time. They leave here happy — and that makes ME happy!

Q: How would you describe your personal approach to consultation and connecting with clients?

I want to learn about my clients and hear the full story behind the tattoo they are looking to remove. Why is it so important to remove this tattoo?What does this tattoo keep you from doing? How will you feel once this is gone?

Maybe they were feeling a certain way and they got a tattoo on a whim and now they’re like “Why did I do this? Get this off of me.” Other times, it’s much more serious.

I really get to know them and walk through this process with them. And, of course, I look forward to celebrating their complete removal.

Robin at her desk in Tampa. Note that candy bowl! Free consults and free candy!
Q: How do you think the tattoo removal industry has changed since you started working for Invisible Ink?

It is getting so much busier because people, including us, LOVE tattoos. Many people want an older one removed so they can make room for a new one.

Q: What’s the one thing you wish people knew about tattoo removal?

SO MUCH. But, especially that it is just so much easier, quicker and less painful than it was with old technology.

It’s SO much faster now. Literally half the time now!

Q: How has PicoWay® Laser technology changed the removal process?

Oh my goodness, we have people who have had experiences with older technology coming to us to finish the job. The PicoWay® makes removing their tattoo so much quicker and safer and less painful.

They didn’t know there was something new out there. The hard part is that they’ve already been through 10-15 treatments, where we would have had it long gone!

Plus we can also remove every color on every skin type so there is NO comparison out there. Picoway® is really the only way to go.

It’s the healthiest choice. Our lasers are only 15% heat. We’re not burning. We’re not scaring. We’re not damaging the skin. Why go through the process and have a nasty scar or hypo- or hyperpigmentation. You’re not going to get that with the PicoWay®. 

🔥 Rapid Fire Questions 🔥

Favorite food?


Song you’re feeling right now?

Anything U2

Favorite holiday?


We’ll be sharing stories from many more Invisible Ink team members over the coming weeks and can’t wait for you to get to know them.

Have questions for Robin? Sound off in the comments section.

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